ChatBot – Maya

Maya is a versatile AI-powered chatbot that can operate as part of an integrated digital mental health solution or function independently as a standalone service. It can be seamlessly deployed within the intranet of a corporation or university, or embedded into the website of a clinic, therapist, or wellness provider.
Maya supports four core service areas:
01

Information & Queries

Information & Queries

Maya is specifically trained to address a wide range of mental health-related questions. To preserve its focus and ensure reliability, it is restricted from engaging in topics outside the mental health domain. Additionally, Maya can be customized to answer static and semi-static information tailored to a partner organization's needs. This includes (but is not limited to):
  • Company policies and code of conduct
  • HR practices and employee benefits
  • Details about available mental health and wellness services
  • Operational guidelines and internal procedures
  • Office locations and contact directories
  • Leave, travel, and reimbursement procedures
  • Frequently asked internal or customer-facing questions
  • Onboarding and orientation resources
  • Crisis escalation protocols
This allows Maya to serve as a 24/7, context-aware support tool for both employees and clients, improving access to relevant and timely information.
02

Appointments

Appointments

Maya can list available therapists, counsellors, or wellness providers, and manage appointment bookings. Users can schedule, reschedule, or cancel sessions directly through the chatbot. It also supports the generation of virtual meeting links and can facilitate payment processing if required.
03

Assessments

Assessments

Maya is equipped to deliver clinically recognized mental health assessments such as the GAD-7, PHQ-9, and many others. These assessments help users understand their mental health status and support professionals in providing tailored care.
04

Self-Care Support

Self-Care Support

Maya provides access to a library of self-care tools and content, including guided activities, mindfulness practices, and personalized tips to promote emotional well-being.

Standalone Utility

For partner organizations that may not require in-depth tracking or structured data management, Maya offers a valuable standalone option. It delivers high-impact support and services without the need for complex system integration, making it ideal for quick deployment and scalable engagement.